The agreement for using tameside.online — accounts, acceptable use, our role as an intermediary, and your rights.

I'll draft the Terms of Service for tameside.online. This is a self-contained document-drafting task, so I'll produce the finished policy directly.

Terms of Service / User Agreement

tameside.online

Last updated: 5 June 2026

1. About these terms and who we are

1.1. tameside.online ("the Platform", "we", "us", "our") is a community website serving Tameside, Greater Manchester. The Platform is owned and operated by Tameside Online, whose registered address is (registered address available on request, email hello@tameside.online). You can contact us at hello@tameside.online.

1.2. These Terms of Service ("Terms") form a legally binding agreement between you and Tameside Online and govern your access to and use of the Platform, including the business and services directory, the Marketplace, the Jobs board, the Property section, the Business-for-sale section, and any other features we may offer.

1.3. The Platform brings together several services in one place:

a business and services directory;
a free peer-to-peer Marketplace of classified advertisements for second-hand goods, where both private individuals and businesses may advertise items for sale;
a Jobs board on which verified employers post vacancies;
a Property section featuring homes for sale and to let, listed by estate agents as well as by private sellers and landlords; and
a Business-for-sale section.

1.4. These Terms should be read alongside our Privacy Policy, our Prohibited Items and Acceptable Use Policy, and our Reporting and Takedown Procedure, each of which is referred to in these Terms and forms part of your agreement with us. Where we use defined terms in these documents, they have the same meaning throughout.

2. Acceptance of these terms

2.1. By registering for an account, accessing, browsing or otherwise using the Platform, you confirm that you have read, understood and agree to be bound by these Terms and by the policies referred to in clause 1.4.

2.2. If you do not agree to these Terms, you must not register for an account or use the Platform.

2.3. If you are using the Platform on behalf of a business or other organisation, you confirm that you have authority to bind that business or organisation to these Terms, and references to "you" include that business or organisation.

3. Eligibility

3.1. You must be 18 years of age or over to register for an account or to use the Platform. By registering or using the Platform, you confirm that you are at least 18 years old.

3.2. You must be capable of entering into a legally binding contract and must not be barred from using the Platform under the laws of England and Wales or any other applicable law.

3.3. We may, at any time, ask you to provide proof of age or identity. If you cannot provide satisfactory proof, we may suspend or close your account.

4. Account registration, security and one account per person

4.1. To use most features of the Platform you must register a free personal account. You agree to provide accurate, current and complete information during registration and to keep that information up to date.

4.2. One account per person. Each individual may hold only one personal account. You must not create or control more than one personal account, create an account using false information or another person's identity, or register on behalf of anyone else.

4.3. You are responsible for keeping your login details, including your password, confidential and secure. You must not share your account or allow anyone else to use it.

4.4. You are responsible for all activity that takes place under your account. If you believe your account has been accessed without your authorisation, or your login details have been lost, stolen or compromised, you must notify us promptly at hello@tameside.online.

4.5. We may refuse to register an account, or require additional verification, at our discretion, including where we reasonably believe these Terms have been or are likely to be breached.

5. Business accounts and verification

5.1. One person may own or control one or more linked business accounts in addition to their single personal account. Business accounts are used to advertise in the directory, the Marketplace, the Jobs board, the Property section and the Business-for-sale section, as applicable.

5.2. You may apply to have a business account verified. Verification may involve our checking information such as company details, registration numbers, contact details, or other documentation we reasonably request.

5.3. Verification (including any "verified" badge or similar indicator) means only that we have carried out the checks we consider appropriate at the time. It is not a guarantee, endorsement or warranty by us as to the identity, legitimacy, solvency, conduct, quality, qualifications, licensing or trustworthiness of any business, nor of the accuracy of any listing or the quality or safety of any goods, services, jobs or property. You must still exercise your own judgement and carry out your own checks before entering into any transaction.

5.4. We may withdraw, suspend or decline verification at any time, and may remove a verification indicator without notice where we consider it appropriate.

5.5. You must ensure that all information associated with a business account is accurate and that the business complies with all laws and regulations applicable to its activities, including any licensing, registration, consumer-protection, advertising and trading-standards requirements.

6. User-generated content and licence to the Platform

6.1. "User Content" means any content you submit, post, upload, display or otherwise make available on the Platform, including listings, advertisements, vacancies, property details, business profiles, descriptions, images, photographs, messages, reviews and any other material.

6.2. You retain ownership of any intellectual property rights you hold in your User Content. You are solely responsible for your User Content and for ensuring it is accurate, lawful and does not infringe the rights of any third party.

6.3. By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, transferable and sub-licensable licence to use, host, store, reproduce, adapt, publish, translate, distribute and display that User Content for the purposes of operating, providing, promoting and improving the Platform. This licence continues for as long as your User Content remains on the Platform and for a reasonable period afterwards to the extent needed for backups, records, legal compliance and the technical operation of the Platform.

6.4. You confirm and warrant that you own or have all necessary rights, licences and permissions to submit your User Content and to grant the licence in clause 6.3, and that your User Content, and our use of it in accordance with these Terms, does not and will not infringe the rights of any third party or breach any applicable law.

6.5. We do not routinely check, pre-vet, verify or moderate User Content before it appears on the Platform, and we do not endorse any User Content. Any opinions, representations or statements made in User Content are those of the user who provided them and not of Tameside Online.

6.6. We may, but are not obliged to, review, screen, edit, refuse, remove or disable access to any User Content at any time, with or without notice, where we consider it appropriate (including where it may breach these Terms or any applicable policy or law).

7. Acceptable use and prohibited content

7.1. You agree to use the Platform only for lawful purposes and in accordance with these Terms and our Prohibited Items and Acceptable Use Policy, which sets out in more detail the items, content and conduct that are not permitted on the Platform. You must read and comply with that policy, which forms part of these Terms.

7.2. Without limiting that policy, you must not:

(a) post any content that is unlawful, fraudulent, misleading, defamatory, obscene, harassing, discriminatory, threatening or otherwise objectionable;

(b) advertise, offer, sell, hire out or seek any goods, services, jobs or property that are illegal, counterfeit, stolen, unsafe, prohibited or restricted, or that you are not lawfully entitled to deal in;

(d) impersonate any person or business, or misrepresent your identity, age or affiliation;

(e) infringe the intellectual property, privacy or other rights of any person;

(f) collect, harvest or misuse other users' personal data, or send unsolicited or unauthorised advertising, spam or other communications;

(g) introduce viruses, malware or other harmful code, or attempt to gain unauthorised access to, interfere with, damage or disrupt the Platform, its servers or any connected systems;

(h) use any automated means (such as scraping, bots or crawlers) to access, copy or extract content or data from the Platform without our prior written consent; or

(i) use the Platform in any way that breaches any applicable law or regulation, or facilitates any illegal activity.

7.3. You are responsible for ensuring that any transaction you enter into, and any listing you post, complies with all laws applicable to you, including consumer-protection, product-safety, employment, tenancy, advertising, tax and trading-standards law.

8. Our role: we are an intermediary and host only

8.1. The Platform is a venue and intermediary that allows users to advertise, find and contact one another. It is a host of User Content and a facilitator of introductions between users.

8.2. We are not a party to any sale, purchase, hire, exchange, tenancy, letting, employment, engagement, business transfer or any other transaction, agreement or arrangement between users. Any such transaction is entered into solely between the users concerned, at their own risk.

8.3. We are not an estate agent, letting agent, employment agency, employment business, recruiter, business broker, auctioneer, dealer, or trader, and we do not act in any such capacity. We do not buy, sell, hire out, let, manage, value, inspect, handle, store, deliver or take possession of any goods, property or other items advertised on the Platform, and we are not involved in negotiating, concluding or performing transactions between users.

8.4. We do not take part in any communication, payment, deposit, contract or dealing between users and we do not provide any payment, escrow, deposit-protection, insurance or guarantee service in respect of transactions between users.

8.5. Accordingly, and to the fullest extent permitted by law, we are not responsible or liable for:

(a) the existence, quality, safety, legality, authenticity, condition, value, description or fitness for purpose of any goods, services, jobs, vacancies, property or businesses advertised or supplied;

(b) the accuracy, completeness, currency or legality of any listing, advertisement or other User Content, including prices, photographs, descriptions, availability, qualifications, licences or terms;

(c) the conduct, identity, solvency, honesty, reliability or performance of any user, whether a buyer, seller, advertiser, employer, applicant, landlord, tenant, agent or otherwise, or their ability or willingness to complete a transaction;

(d) any transaction, contract, tenancy, employment or engagement entered into between users, including any failure to perform, breach, dispute, misrepresentation, non-payment, non-delivery, loss or damage arising from it; or

(e) any meeting, viewing, inspection, collection, delivery or other interaction between users, whether online or in person.

8.6. You deal with other users at your own risk. We strongly encourage you to take sensible precautions, to make your own enquiries and checks (including as to identity, ownership, condition, right to sell or let, qualifications and licences), to use independent advice and appropriate contracts, and to take particular care when meeting other users, parting with money or goods, paying deposits, or sharing personal information. Any disputes between users must be resolved directly between the users concerned, and we are under no obligation to become involved.

9. Listings in specific sections

9.1. Marketplace. Listings are intended for second-hand goods offered by private individuals and businesses. Sellers are responsible for accurately describing items and for ensuring they have the right to sell them; buyers are responsible for satisfying themselves about items before purchase. Consumer-protection law may apply to sales by businesses to consumers, and compliance with such law is the seller's responsibility.

9.2. Jobs. Vacancies are posted by employers. We do not employ, recruit, vet or place any applicant, do not verify the existence, lawfulness or terms of any vacancy beyond any verification we describe, and are not responsible for any recruitment process, job offer, contract of employment or engagement, or for the conduct of any employer or applicant. You must never pay money to apply for a job, and you should report any request to do so.

9.3. Property. Listings may be posted by estate agents, letting agents, private sellers and private landlords. We do not inspect, value, survey or verify any property, the right to sell or let it, or the accuracy of any particulars. You are responsible for carrying out your own viewings, surveys, searches, referencing, right-to-rent checks and legal due diligence, and for using appropriate professional advice and contracts.

9.4. Business-for-sale. Listings relate to businesses offered for sale by their owners or representatives. We do not value, audit, verify or vet any business, its accounts, assets or prospects, and we are not a business-transfer agent or broker. Any acquisition must be subject to your own independent due diligence, valuation and professional advice.

10. Charges

10.1. Registering a personal account and posting listings on the Platform is currently free.

10.2. We may in the future introduce paid features or services, in particular for business accounts. Where we do, we will make the applicable fees and terms clear before you choose to purchase, and any such paid features may be subject to additional terms. Introducing paid features does not change our role as an intermediary as described in clause 8.

11. Third-party links and content

11.1. The Platform may contain links to third-party websites, services, advertisements or resources, and User Content may include such links. These are provided for convenience only.

11.2. We do not control, endorse or accept responsibility for any third-party websites, services or content, or for any dealings you have with third parties. Accessing third-party sites and dealing with third parties is at your own risk and may be subject to their own terms and privacy policies.

12. Reporting and takedown

12.1. If you believe any User Content or activity on the Platform is unlawful, infringes your rights, breaches these Terms or our policies, or is otherwise objectionable, please report it to us in accordance with our Reporting and Takedown Procedure or by contacting us at hello@tameside.online.

12.2. We will review reports and may take such action as we consider appropriate, which may include removing or disabling access to content, issuing warnings, or suspending or terminating accounts. We aim to act expeditiously in relation to content we are required by law to remove, but we do not guarantee any particular outcome or timescale except as required by law.

13. Suspension, removal, termination and banning

13.1. You may stop using the Platform and close your account at any time by contacting us or by using any account-closure feature we provide.

13.2. We may, at our discretion and where reasonable to do so, suspend or restrict your access to the Platform, remove or disable any of your User Content or listings, withdraw verification, or suspend, terminate or permanently ban your account, with or without notice, including where:

(a) you have breached, or we reasonably believe you have breached, these Terms or any policy referred to in them;

(b) your use of the Platform may expose us or any third party to legal liability, harm or risk;

(d) we are required to do so by law or by a competent authority.

13.3. Where it is reasonable and lawful to do so, we will give you notice of, and reasons for, any such action; but we may act without prior notice where we consider it necessary, for example to protect other users, third parties or the Platform.

13.4. On termination of your account, the rights granted to you under these Terms will end. Clauses which by their nature should survive termination (including clauses 6.3, 8, 14, 15, 16, 18 and 20) will continue to apply.

13.5. Termination, suspension or removal does not affect any rights, liabilities or obligations that accrued before it, and does not limit any other rights or remedies we may have.

14. Intellectual property

14.1. The Platform and all rights in it, including its design, text, graphics, logos, software, databases and other content (excluding User Content), are owned by or licensed to Tameside Online and are protected by intellectual property laws.

14.2. We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your own personal or internal business use in accordance with these Terms. All rights not expressly granted are reserved.

14.3. You must not copy, reproduce, modify, distribute, sell, licence, publish, extract, re-utilise or create derivative works from any part of the Platform or its content (other than your own User Content), except as expressly permitted by these Terms or by law.

14.4. "tameside.online" and our names, logos and branding are protected. You must not use them without our prior written consent.

15. Disclaimers

15.1. The Platform is provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we make no representations or warranties of any kind, express or implied, about the Platform, its content, or any User Content, including as to accuracy, completeness, reliability, quality, fitness for a particular purpose, or that the Platform will be uninterrupted, secure or error-free.

15.2. We do not warrant that the Platform, or the servers that make it available, are free from viruses or other harmful components, and you are responsible for using appropriate protection.

15.3. We may change, suspend, restrict or discontinue all or part of the Platform, and may impose limits on certain features, at any time and without liability, although we will try to give reasonable notice of significant changes where practicable.

15.4. Nothing in these Terms excludes or limits any warranty, right or remedy that cannot lawfully be excluded or limited, including any rights you may have as a consumer.

16. Limitation of liability

16.1. Nothing in these Terms limits or excludes our liability for: death or personal injury caused by our negligence; fraud or fraudulent misrepresentation; or any other liability that cannot be limited or excluded under applicable law.

16.2. Subject to clause 16.1, and to the fullest extent permitted by law:

(a) we will not be liable to you for any loss or damage arising from or in connection with any transaction, dealing, communication, dispute or interaction between you and any other user, or from any goods, services, jobs, property or businesses advertised on or obtained through the Platform, as described in clause 8;

(b) we will not be liable for any loss of profits, loss of business, loss of revenue, loss of goodwill, loss of anticipated savings, loss of opportunity, loss of or damage to data, or for any indirect, special or consequential loss; and

(c) our total aggregate liability to you arising out of or in connection with the Platform and these Terms, whether in contract, tort (including negligence), breach of statutory duty or otherwise, will not exceed the greater of (i) the total amount of fees (if any) you paid to us for the use of the Platform in the twelve (12) months immediately before the event giving rise to the liability, or (ii) one hundred pounds (£100).

16.3. The Platform is provided for use within Great Britain. We make no representation that it is appropriate or available for use in other locations.

16.4. This clause 16 will survive termination of these Terms.

17. Indemnity

17.1. To the fullest extent permitted by law, you agree to indemnify, defend and hold harmless Tameside Online, and its officers, directors, employees and agents, from and against all claims, demands, proceedings, losses, liabilities, damages, costs and expenses (including reasonable legal fees) arising out of or in connection with:

(a) your User Content;

(b) your use of the Platform;

(d) your breach of these Terms or any policy referred to in them; or

(e) your violation of any law or of the rights of any third party.

17.2. This clause does not apply to the extent that any such claim arises from our own breach of these Terms or our negligence, and nothing in this clause requires you to indemnify us for liability we cannot lawfully exclude. Nothing in this clause affects your statutory rights as a consumer.

18. Privacy and data protection

18.1. We process personal data in accordance with our Privacy Policy, which explains what personal data we collect, how and why we use it, the legal bases for processing, how we share it, and your rights under applicable data-protection law (including the UK GDPR and the Data Protection Act 2018). Please read the Privacy Policy carefully.

18.2. By using the Platform, you acknowledge that we will process your personal data as described in the Privacy Policy. Where you make contact details available in a listing or profile, you are responsible for any personal data you choose to publish, and for handling any personal data you receive from other users in accordance with applicable law.

19. Changes to these terms

19.1. We may update or amend these Terms from time to time, for example to reflect changes in our services, our business, or legal or regulatory requirements.

19.2. The version in force is the one published on the Platform, and we will update the "last updated" date at the top. Where changes are material, we will take reasonable steps to bring them to your attention, for example by notice on the Platform or by email.

19.3. Your continued use of the Platform after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Platform and may close your account.

20. General

20.1. Severability. If any provision of these Terms is found to be invalid, unlawful or unenforceable, that provision will be severed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

20.2. No waiver. If we do not enforce any right or provision of these Terms, that is not a waiver of that right or provision, and it does not prevent us from enforcing it later.

20.3. Entire agreement. These Terms, together with the policies referred to in clause 1.4, constitute the entire agreement between you and us regarding the Platform and supersede any prior agreements between us on that subject.

20.4. Assignment. You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations to another entity, for example as part of a reorganisation or sale of our business, provided this does not adversely affect your rights under these Terms.

20.5. Third-party rights. Except as expressly stated, a person who is not a party to these Terms has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any of its provisions.

20.6. Events outside our control. We will not be liable for any failure or delay in performing our obligations where this is caused by events or circumstances beyond our reasonable control.

21. Governing law and jurisdiction

21.1. These Terms, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them, their subject matter or formation, are governed by and construed in accordance with the law of England and Wales.

21.2. The courts of England and Wales have exclusive jurisdiction to settle any such dispute or claim. If you are a consumer resident elsewhere in the United Kingdom, you may also be entitled to bring proceedings in the courts of the part of the UK in which you live, and nothing in these Terms affects your statutory rights as a consumer.

22. Contact us

22.1. If you have any questions about these Terms or the Platform, please contact us at:

Tameside Online (registered address available on request, email hello@tameside.online) hello@tameside.online

Terms of Service